I keep getting an error when trying to access LRC resources online: "suspend.htm" or "automatic review"
Answer
If you are trying to access LRC online resources but keep getting one of the following error messages, it means that your account was flagged due to a security rule.
File missing: docs/suspend.htm
Why am I seeing this? A pattern in your user activity has triggered an automatic review by our proxy software. The software monitors for behaviors, such as excessive downloading, that may indicate unauthorized use of library resources. Please contact LRC staff (LRC.SERVICES@USUHS.EDU) to reauthorize your access.
This may occur if you attempted to download a large amount of material in a short amount of time. Please contact LRC staff to resolve the issue.